Privacy Statement Glia Production Ltd
PRIVACY AND COOKIES POLICY
How we collect, store and use your personal data.
Glia Production Ltd is committed to ensuring your personal details, any information you share with us is kept completely safe and secure.
WHY WE COLLECT PERSONAL DATA
There are a number of occasions when we might reasonably collect information from you. These include:
If you let us know you’re interested in our film releases and special events.
If you give us any information via our website, in writing, face-to-face, via social media or over the phone.
If you register an interest in, or apply for, a job vacancy, internship or work experience opportunity.
If you ask for information or assistance from us or raise a query.
If you give us your details when you make a financial transaction and actively opt-in.
From our website , when you sign-up to our newsletter, buy from our shop or complete the “contact us” form.
If you buy from our shop you will also be providing payment details, which are processed via a secure third party transactional website, like PayPal or Worldpay. (please check their Privacy and Data Policies). We do have a Secure Server Licence (SSL Certificate). We do not store your payment details on our own website.
Glia Production Ltd may, in the interest of improving its service, enact surveys to collate information about the interests and relevant activities of our subscriber base. Participation in such surveys is voluntary, and if you choose to participate, all information collated will be treated with the same high standard of protection as all other personal information.
We may also offer the opportunity to enter competitions from time to time. There is no obligation to enter such competitions, however should you choose to enter, all information received will be treated with the same high standard of protection as all other personal information.
Activities such as traffic patterns, site usage and related site information may be monitored for the purposes of research and development, and in order to optimise the site to provide you with a better service. These statistics contain no information personally identifying you.
We may use this information to notify you about important functionality changes and alterations to the site.
HOW WE RETAIN YOUR PERSONAL INFORMATION
The information you provide to us will be retained by us in accordance with applicable laws. We will take reasonable steps to destroy or de-identify personal information we hold if it’s no longer needed for the purposes set out above.
However, if you do choose to share your information with us publicly (for example, photos or footage on social media), then it’s possible that other people may have copied this information during the time that it was live, and therefore use of it is beyond our control.
Glia Productions Ltd will not sell, distribute or pass your personal information to any third party without your consent, unless required to do so by law.
HOW LONG WE KEEP YOUR DATA FOR
We keep details of online orders for seven years for tax and accounting reasons.
We will keep your contact details for 3 years after the date of your last enquiry in case you want to make another order.
We will keep your email address until 1 month after you unsubscribe from the mailing list – you can do this at any time using the unsubscribe link at the bottom of every email we send you.
WHERE IS DATA STORED?
Your data will be stored on Glia Production Ltd own internal systems in our headquarters in Hertfordshire.
We also use cloud based services to store and process data about contacts. Some of these cloud providers store data in the United States. In these cases the providers are certified under the EU-US privacy shield framework (see https://www.privacyshield.gov/welcome ). In addition to this our contracts with these providers include clauses which guarantee that they provide the same safeguards for the data and rights to our members as if the data were stored in the EU. More information about the security measures put in place by these providers is linked to below.
We may choose to use other service providers in future, if we do they will be bound by the same strict rules which guarantee that the same safeguards are in place, and your rights remain the same. If we change our service providers then we will update the details on this page so you can always return to this page to see where your data is being stored.
Here are the current cloud based service providers we share your data with:
MailChimp.com is our email marketing service provider.
What data: Just name and email address
Purpose: Keeping in touch with clients via email
Data location: USA
More info: MailChimp Security MailChimp GDPR
Our website is managed on this system which is hosted at ionos.co.uk
What Data: Name email, postal/delivery address.
Data Location: Germany
RIGHTS OF ACCESS TO YOUR PERSONAL DATA (FOR EU CITIZENS)
We want to make sure you’re in control of how we use and keep your information. You can request copies of your personal information that we hold, and details of how we use it, at any time. If you think anything is inaccurate, then you can ask for it to be corrected or erased. You can request an electronic copy of your personal information to be sent to you, or another organisation.
You also have the right to stop us processing your personal information, and/or withdraw your agreement to us processing it based on ‘consent’, unless we have a legal justification for doing so.
You can request copies of your personal information that we hold at any time.
Our registered address is held on Companies House
If you have any concerns or complaints as to how we have handled your personal information, please don’t hesitate to get in touch or consult the Data Protection advisory body relevant to your country.
UPDATING THIS POLICY
If you would like to keep up to date with Shooting Film releases and activities please signup here to our newsletter for regular film updates, apps, special events, competitions and news. You can unsubscribe or update your preferences at any time.